Our return policy is within 30 days of receiving your item. You should expect to receive your refund as soon as we receive the item back to our return address. If it is an unwated gift the shipping cost will not be refunded unless the item is damaged or has arrived damaged in transit. Then there will be a full refund for item and shipping.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
For all products sent within the UK shipping is FREE.
Orders will be dispatched on the same day or the next working day.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.